Answers before you sign up.

The eight questions SMB owners ask before they trust an AI agent with their Google Business Profile — answered.

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FAQ

Common questions

What does the AI agent actually do every week?

Every week GBP Pilot publishes fresh posts to your Google Business Profile, replies to new reviews within minutes, checks and corrects your listing data across 40+ directories (Yelp, Apple Maps, Facebook, Bing Places, and more), and scans for profile changes that could hurt your ranking. You connect your Google account once during a two-minute setup — after that, it runs on its own.

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Why is GBP Pilot priced at $299/mo when Merchynt Paige is $99?

Merchynt Paige is a draft tool: it gives you AI-suggested replies and you still rewrite every one before posting. GBP Pilot is a managed expert service — a real human reviews every AI reply before it goes live, so you never edit anything yourself. The $200/mo premium buys the work actually being done, plus weekly posts, citation building, and 24/7 review replies with a <2 minute response time.

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How fast do posts and review replies go live?

Review replies go live in under two minutes, 24/7 — including weekends and after hours. Your first weekly GBP post publishes within 24 hours of completing setup. Citations are pushed to all 40+ directories by the end of week one and refreshed continuously. You'll get an email alert the moment a negative review (under 4 stars) arrives.

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How is GBP Pilot different from Merchynt Paige?

Merchynt Paige writes one-size-fits-all AI replies that customers can spot instantly as templated. GBP Pilot reads your actual business — your services, hours, service area, brand voice, and recent review history — and writes replies that sound like a thoughtful human who works there. Real humans sign off on every reply before posting. Setup is two minutes, not a guided onboarding tour.

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How is GBP Pilot different from SOCi?

SOCi deploys the same canned template across every location in your portfolio using rule-based workflow automation — customers in different markets see identical replies. GBP Pilot trains per-location on that location's actual listing data and review history, so each reply reads like it came from the local team that works there. SOCi is also enterprise-priced ($1,000+/location/mo) with multi-week onboarding; GBP Pilot is $299/mo flat per location with two-minute setup.

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What happens at the end of the free trial?

Your free trial runs for 14 days with no credit card required up front. If you don't enter payment details before the trial ends, your account pauses — posts stop going live, review replies pause, and nothing is posted on your behalf. Your listing data, brand-voice settings, and review history stay intact for 90 days so you can pick up where you left off. There's no surprise charge when the trial ends.

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Who actually owns my Google Business Profile and data?

You do — always. GBP Pilot connects via Google's official OAuth flow and acts on behalf of your account with the permissions you grant during setup. You can revoke access at any time from your Google account settings, and your GBP, reviews, photos, and listing data remain yours. GBP Pilot never sells, shares, or trains other models on your business data. A human cancellation ends the service immediately.

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Is GBP Pilot compliant with Google's GBP guidelines?

Yes. All posts and replies go through Google's official APIs under the GBP management scope, with a real human reviewing AI output before publishing. We follow Google's rules on prohibited content, review response guidelines, and post quality. We do not post fake reviews, manipulate ratings, or use any gray-hat tactics that put your listing at risk of suspension. Compliance is enforced in code and on the review team.

Read our compliance stance →

What if I cancel?

Cancel anytime from your account dashboard with one click — no email, no phone call, no retention push. You won't be charged again after the current billing month ends, and your listing reverts to manual control immediately. There are no cancellation fees, no claw-back charges, and no contracts to break. Your GBP, listing data, and review history stay accessible for 90 days after cancellation.

See cancellation policy →

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